FAQ

Products & Fit

Q: Will these fit my IKEA furniture? A: Yes — our inserts are precision-engineered to fit specific IKEA models including ALEX drawers, Trofast bins, Kallax shelves, and rolling carts. Each product listing specifies exactly which IKEA model it fits. Not approximate — exact.

Q: Do you make inserts for non-IKEA furniture? A: Yes. We've expanded beyond IKEA to include common drawer sizes and rolling carts from retailers like Michaels and Home Depot. Check our full catalog, or reach out directly if you don't see your specific drawer — we do custom orders.

Q: How do I know which insert to order? A: Each product listing includes the exact IKEA model and drawer dimensions it's designed for. If you're unsure, contact us with your drawer model and we'll point you in the right direction.

Q: Are these modular? A: Yes. Our inserts are designed to be mixed and matched within the same drawer so you can configure your storage layout the way you want it.

Orders & Customization

Q: Do you accept custom orders? A: Yes. If you have a drawer size we don't currently carry, reach out directly. We review every custom request personally and will design a solution for you. Many of our current catalog products started as custom requests.

Q: How long does a custom order take? A: [Herman — you'll need to fill this in based on your typical turnaround]

Shipping

Q: How fast do you ship? A: Popular items ship within 1 business day from Brooklyn, NY. We ship primarily via UPS Ground, with USPS and FedEx available for special addresses.

Q: Where do you ship to? A: Currently shipping within the United States only.

Returns

Q: What is your return policy? A: We offer 100% free returns within 30 days of purchase, no questions asked.

Q: What if my insert doesn't fit? A: Contact us immediately. We'll make it right — either with a replacement or a full refund.